Effective Date: 13 Feb 2025

At Orrizen, we are committed to protecting your privacy and ensuring that your personal information is handled with the highest level of security and transparency. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.orrizen.com and make purchases from us.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

a. Personal Information

We collect personal details that you voluntarily provide when placing an order, signing up for newsletters, or contacting customer support. This may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment providers)

b. Non-Personal Information

To improve our website and enhance user experience, we collect non-identifiable information such as:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Referral source (how you found our website)

2. How We Use Your Information

We use the information collected to:
✔ Process and fulfill your orders
✔ Communicate order status and updates
✔ Improve website functionality and user experience
✔ Personalize product recommendations and marketing content
✔ Provide customer support and respond to inquiries
✔ Ensure security and prevent fraudulent transactions

3. Sharing Your Information

We value your privacy and do not sell or rent your personal information. However, we may share your details with:

  • Trusted third-party service providers (e.g., payment processors, shipping partners, and marketing platforms) to complete transactions.
  • Legal authorities, if required by law to comply with legal processes or protect Orrizen’s rights.

4. Payment Security

We use secure payment gateways to process transactions. Your payment details are encrypted and never stored on our servers.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:
✔ Remember your preferences and shopping cart items
✔ Provide relevant product recommendations
✔ Analyze website traffic and performance

You can manage cookie preferences in your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their policies before sharing any information.

7. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications at any time
  • Request a copy of the data we store about you

To exercise these rights, email us at privacy@orrizen.com.

8. Updates to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with the revised effective date.

9. Contact Us

For any questions regarding this Privacy Policy, please contact:

📩 Email: privacy@orrizen.com
📍 Address: Orion Trade LLC, 15442 VENTURA BLVD., STE 201-458 SHERMAN OAKS, CA 91403